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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Jr Brown

December 17, 2025

5  out of  5
rating by Michael Jr Brown
"Shane was very helpful and great to talk to. Explained everything perfect could not ask for more."
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Tina Danforth

December 16, 2025

5  out of  5
rating by Tina Danforth
"I was with another company for years and switched to State Farm. Shane at State Farm restored my faith in insurance companies. He’s always understanding and helpful. Makes me feel like a valued customer. Thank you Shane for all you do."
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Tony Marcin

December 11, 2025

5  out of  5
rating by Tony Marcin
"NWVER n my life have I switched car insurance, with such a nice person! AND THE WHOLE PROCESS TOOK LITERALLY 10 MINUTES! NEVER BEEN HAPPIER!"
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Unorthodox

December 1, 2025

5  out of  5
rating by Unorthodox
"Shane was very helpful. Made the whole process quick and easy! I planned on shopping around for car insurance but ended up not even bothering because of Shane’s customer service. Highly recommend."
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Kristina Graves

November 22, 2025

5  out of  5
rating by Kristina Graves
"Always very positive and willing to help can always have a friendly conversation with both staff members I couldn’t ask for a better agent"
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ROBERT JOHNSON

November 17, 2025

5  out of  5
rating by ROBERT JOHNSON
"Shane has been our agent of choice for a number of years now handling our home and auto insurance policies. I recently needed a new home owners insurance policy for an investment property recently acquired and reached out to Shane. He's so quick to respond and super helpful with the process. If there was a way to give something like an "exceptional" 5 star rating, I would! Probably the best service I've had from any professional I've ever worked with. You're the best Shane!"
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Mindy Oh

November 12, 2025

5  out of  5
rating by Mindy Oh
"Angelina is the best customer service agent ever! She always calms my anxiety with such a pleasant temperament… She is of course very professional and confident in her manners."
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caitlynn rexford

November 4, 2025

5  out of  5
rating by caitlynn rexford
"Wow I can't thank Shane enough! I'm a hair stylist and I needed to get coverage for booth rental on such short notice and he made it happen so quickly, easily and almost effortlessly! If your looking for any insurance needs he's your guy, I will be sure to tell anyone that is interested in switching or looking for coverage to go give him a call. He was easy to talk to, super knowledgeable and very professional yet personable. Their next commercial should showcase "Shane from State Farm"! Thanks again for all your help, I'm beyond grateful."
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Karen Herring

October 25, 2025

5  out of  5
rating by Karen Herring
"I talked with agent on the phone Angelina and Shane were very helpful and willing to work with us."
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Kelly Gray

October 8, 2025

5  out of  5
rating by Kelly Gray
"Very responsive in all communications, they are always super helpful in finding the best solution to fit my needs. Highly recommended!!"
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Liz Wright

October 1, 2025

5  out of  5
rating by Liz Wright
"Great, responsive, and easy to work with."
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Molly Ondich

September 8, 2025

5  out of  5
rating by Molly Ondich
"Very helpful, responded promptly, and was willing to work with me when I was struggling to hear back from any other agencies!"
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Debi Zeno

September 5, 2025

5  out of  5
rating by Debi Zeno
"Shane called me because the bill was not paid. The bill had been lost in the mail. Fortunately, he helped me pay the bill online and my insurance did not lapse. Boy am I glad I have him as an agent."
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Michael Thurston

August 30, 2025

5  out of  5
rating by Michael Thurston
"I’ve been dealing with this firm for many years now. Gotta tell you always responsive always shopping for the best rates easy to deal with and upmost friendliest people I’ve ever had to work with as far as insurance go highly recommend Shane Saint Loretta and his staff."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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krysten mossman

August 27, 2025

5  out of  5
rating by krysten mossman
"Very amazing people! Very personable. And got me low rates"
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David Kohl

August 21, 2025

5  out of  5
rating by David Kohl
"Very responsive and helpful"
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Ted Maurice

August 21, 2025

5  out of  5
rating by Ted Maurice
"Shane was very helpful. He got us set up with insurance very quickly. Thanks!"
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David Wright

July 25, 2025

5  out of  5
rating by David Wright
"Shane is always pleasant and he always offer great solutions. He also communicates effectively."
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Julie Hallowell

July 18, 2025

5  out of  5
rating by Julie Hallowell
"Shane St.Pierre is very knowledgeable n is an great asset to your company"
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Scott Plaisted

July 16, 2025

5  out of  5
rating by Scott Plaisted
"Both Shane and Angelina are supper helpful and we recently bundled our house with the cars and I have a nice savings in our monthly bill. It was easy and painless. Thank you, Angelina and Shane, for all you do."
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Cathy Boulanger (Kate)

July 16, 2025

5  out of  5
rating by Cathy Boulanger (Kate)
"Always extremely helpful and very knowledgeable. Great place to do business"
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Kari

July 14, 2025

5  out of  5
rating by Kari
"Shane is the best! Excellent customer service and extremely helpful!!!"
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Joe Basile

July 14, 2025

5  out of  5
rating by Joe Basile
"Fast and easy Shane and Angelina were top tier."
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Stephanie Burrows

July 14, 2025

5  out of  5
rating by Stephanie Burrows
"Super friendly agents that are helpful and courteous. 100% would recommend."
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Cheryl Watson

July 14, 2025

5  out of  5
rating by Cheryl Watson
"Shane and his staff are always extremely helpful and very prompt responding to requests.."