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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Basnett

March 20, 2026

5  out of  5
rating by Kelly Basnett
"If you’re looking for an insurance agent who genuinely cares about you and your family this is the best Agent. Shane and his staff have been extremely helpful in my most difficult situations of having so many car accidents. I’ve been rear ended 3 times and have been seriously injured. I also had ice come off a car and hit the front of my genesis after just buying it 2 days before. Not only did they walk me through what needs to happen but when I say extremely courteous and respectful. I have nothing but positive things to say about Shane and his crew. I’m not sure on where I would be if it hadn’t been for them. When you call your insurance company and within seconds will ask you have your doing and how’s the family and be able to name my family members without giving any information to them to identify yourself. It makes you feel good knowing that they have your best interests at heart. Please trust me when I say I will not change my insurance company for anything. The prices you just can’t beat as well. But to have that feeling of family, friends & trust to your agent is amazing. I’d like for anyone to sit back and say to yourself do they really know what is best for me and my family? If you can’t say yes please I beg of you to call Shane and give them a shot. Nothing but respect for all of my extended family & friends. Thank you so much for everything you’ve done for me 😊"
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Virginia Mcgeorge

March 17, 2026

5  out of  5
rating by Virginia Mcgeorge
"Mr St. Pierre's office provides stellar service...staff is knowledgable and always there when you need insurance help"
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Amelia Croteau

March 16, 2026

5  out of  5
rating by Amelia Croteau
"Super helpful, personable, and always there to answer any question I have! I couldn’t recommend Shane and Angelina enough!"
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Terrie Bedard

March 16, 2026

5  out of  5
rating by Terrie Bedard
"Extremely helpful with all my needs. Very personable and great at finding me the best discounts for my vehicles. Highly recommend Shane and Angelina."
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Cassandra Rivers

February 3, 2026

5  out of  5
rating by Cassandra Rivers
"Outstanding State Farm Insurance Agent in NH & Maine – Veteran-Friendly and Truly Exceptional After requesting insurance quotes through a veterans-focused form, my phone started ringing nonstop from multiple agencies. It was overwhelming and honestly stressful until Shane St. Pierre stepped in. Shane sent me a quick, clear text message followed by an easy-to-review email quote, which I immediately appreciated. He respected my time, communicated exactly how I needed, and made the entire process feel calm and manageable. The homeowner's insurance quote he provided through State Farm was nearly one-third the cost of my existing Travelers policy, for excellent coverage. The difference was shocking in the best way possible. Beyond the pricing, Shane was: -Friendly and approachable -Extremely knowledgeable -Understanding of my situation as a disabled veteran -Willing to go the extra mile to help with my mortgage escrow issues It’s rare to find an insurance agent who combines great rates, clear communication, and genuine care, but Shane does exactly that. Because of this experience, I will absolutely be moving my business insurance to him next, and very likely my auto insurance as well. If you’re looking for a State Farm Insurance agent in New Hampshire or Maine, especially if you’re a veteran, homeowner, or small business owner, I cannot recommend Shane St. Pierre highly enough. This is what excellent customer service should look like."
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Dan Paul

January 6, 2026

5  out of  5
rating by Dan Paul
"Friendly, easy to reach,. I have had Allstate, Progressive , Geico. I’m pretty happy with State Farm!"
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Cheryl Noe

December 29, 2025

5  out of  5
rating by Cheryl Noe
"I don’t know if I’ve ever spoken to a more wonderful representative ever on the phone. Shane was amazing, kind courteous, pleasant, super helpful. I was blown away!"
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Michael Jr Brown

December 17, 2025

5  out of  5
rating by Michael Jr Brown
"Shane was very helpful and great to talk to. Explained everything perfect could not ask for more."
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Tina Danforth

December 16, 2025

5  out of  5
rating by Tina Danforth
"I was with another company for years and switched to State Farm. Shane at State Farm restored my faith in insurance companies. He’s always understanding and helpful. Makes me feel like a valued customer. Thank you Shane for all you do."
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Tony Marcin

December 11, 2025

5  out of  5
rating by Tony Marcin
"NWVER n my life have I switched car insurance, with such a nice person! AND THE WHOLE PROCESS TOOK LITERALLY 10 MINUTES! NEVER BEEN HAPPIER!"
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Unorthodox

December 1, 2025

5  out of  5
rating by Unorthodox
"Shane was very helpful. Made the whole process quick and easy! I planned on shopping around for car insurance but ended up not even bothering because of Shane’s customer service. Highly recommend."
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Kristina Graves

November 22, 2025

5  out of  5
rating by Kristina Graves
"Always very positive and willing to help can always have a friendly conversation with both staff members I couldn’t ask for a better agent"
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ROBERT JOHNSON

November 17, 2025

5  out of  5
rating by ROBERT JOHNSON
"Shane has been our agent of choice for a number of years now handling our home and auto insurance policies. I recently needed a new home owners insurance policy for an investment property recently acquired and reached out to Shane. He's so quick to respond and super helpful with the process. If there was a way to give something like an "exceptional" 5 star rating, I would! Probably the best service I've had from any professional I've ever worked with. You're the best Shane!"
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Mindy Oh

November 12, 2025

5  out of  5
rating by Mindy Oh
"Angelina is the best customer service agent ever! She always calms my anxiety with such a pleasant temperament… She is of course very professional and confident in her manners."
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caitlynn rexford

November 4, 2025

5  out of  5
rating by caitlynn rexford
"Wow I can't thank Shane enough! I'm a hair stylist and I needed to get coverage for booth rental on such short notice and he made it happen so quickly, easily and almost effortlessly! If your looking for any insurance needs he's your guy, I will be sure to tell anyone that is interested in switching or looking for coverage to go give him a call. He was easy to talk to, super knowledgeable and very professional yet personable. Their next commercial should showcase "Shane from State Farm"! Thanks again for all your help, I'm beyond grateful."
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Karen Herring

October 25, 2025

5  out of  5
rating by Karen Herring
"I talked with agent on the phone Angelina and Shane were very helpful and willing to work with us."
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Kelly Gray

October 8, 2025

5  out of  5
rating by Kelly Gray
"Very responsive in all communications, they are always super helpful in finding the best solution to fit my needs. Highly recommended!!"
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Liz Wright

October 1, 2025

5  out of  5
rating by Liz Wright
"Great, responsive, and easy to work with."
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Molly Ondich

September 8, 2025

5  out of  5
rating by Molly Ondich
"Very helpful, responded promptly, and was willing to work with me when I was struggling to hear back from any other agencies!"
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Debi Zeno

September 5, 2025

5  out of  5
rating by Debi Zeno
"Shane called me because the bill was not paid. The bill had been lost in the mail. Fortunately, he helped me pay the bill online and my insurance did not lapse. Boy am I glad I have him as an agent."
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Michael Thurston

August 30, 2025

5  out of  5
rating by Michael Thurston
"I’ve been dealing with this firm for many years now. Gotta tell you always responsive always shopping for the best rates easy to deal with and upmost friendliest people I’ve ever had to work with as far as insurance go highly recommend Shane Saint Loretta and his staff."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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krysten mossman

August 27, 2025

5  out of  5
rating by krysten mossman
"Very amazing people! Very personable. And got me low rates"
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David Kohl

August 21, 2025

5  out of  5
rating by David Kohl
"Very responsive and helpful"
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Ted Maurice

August 21, 2025

5  out of  5
rating by Ted Maurice
"Shane was very helpful. He got us set up with insurance very quickly. Thanks!"
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David Wright

July 25, 2025

5  out of  5
rating by David Wright
"Shane is always pleasant and he always offer great solutions. He also communicates effectively."